Director @ Night

How to “Fix” Shockwave

January 15th, 2009

I had this comment come in the other day but figured I’d make it a post since this is a big issue that has been popping up for years at my workplace.

Is there anybody who can tell me how to fix shockwave 11 it says it is installed, however it is not on my program list and when I try to play games that require it, it pops up saying 1 or more shockwave files are missing! Is there anyone out there that actually knows how to fix this! I am beginning to hate windows vista!

thank you

Lori

I can’t say much about Vista, and I could go in to great detail about what could be happening in some cases, but the short answer is this: download the Shockwave uninstaller, run it on your computer, and then download the FULL INSTALLER and not the default “slim” installer.

If that does not work, then it could be due to the content you are viewing. Some people use Xtras in the content, and many of those Xtras have not been updated to work with Shockwave 11.

In any event, running the uninstaller, followed by a full installation solves this sort of problem for the vast number of users that have issues like the one you described. Hope that helps out.

Note: On the Mac version the uninstaller is bundled with the installer, but for Windows you’ll have to download the uninstaller separately.

Entry Filed under: Daily thoughts,Shockwave